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Здравствуйте! Я перешёл на Samsung S21+, версия Android 12, версия One UI 4,0. При переносе файла из временного хранилища в защищенное хранилище, файл просто исчезает (во временном хранилище я запускаю файл на просмотр, после чего нажимаю кнопку “защитить”, программа пишет, что файл перенесен в защищенное хранилище). Но его не оказыается не в защенном, ни во временном хранилище. Теперь я его вообще не могу найти в телефоне (такое ощущение, что он просто удаляется). Как решается данная проблема?

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Hello! I upgraded to Samsung S21+, Android version 12, One UI version 4.0. When transferring a file from temporary storage to protected storage, the file simply disappears (in temporary storage, I open the file for viewing, after which I press the “protect” button, the program writes that the file has been transferred to protected storage). But it does not appear not in the protected, nor in the temporary storage. Now I can’t find it on my phone at all (it feels like it’s just being deleted). How is this problem solved?

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Sorry about this problem! We described it in our blog post, also providing a version to use on Android 12.

Protected videos on Android 12

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